ZERO TO ONE serves the oversized fit in general. It fits true to size, so we recommend going for the same size as your regular fit for our signature fit. Of course, you can upsize if you prefer a loose comfortable look. For further detail with measurements, look at the size guide available specific to each product on our website.

Reverse machine wash works for all our tees. Use cold water to avoid color bleach & shrinkage. DO NOT iron the print directly. DO NOT BLEACH OR USE ANY STAIN REMOVERS

We ship and deliver all our orders internationally in all 192 countries from our shipment centre and office in North Parramatta, NSW.

All online orders from our official website are subject to a minimal A$5 shipping charge. International orders have an additional charge which is mentioned at the time of checkout (depending on delivery address).

Kindly reach out to our stores on call to arrange a pick-up. Once billing is confirmed, the product can either be picked up in person from the office or can be delivered with the standard delivery charges.

We ship all orders within 24 hours of receiving them. You should receive an order confirmation via email with more details. Please check your spam folder in case our email was redirected there. Kindly allow 3-5 business days for your order to be delivered. International orders take 7-10 business days to get delivered.

Due to logistic issues out of our control, there might be an occurrence of delayed delivery. Feel free to contact THE ZERO TO ONE Team and we will solve this issue at the earliest.

Due to logistic issues out of our control, there might be an occurrence of delayed delivery. Feel free to contact THE ZERO TO ONE Team and we will solve this issue at the earliest.

When ordering goods from our site for delivery overseas you may be subject to additional import duties and taxes, which are levied once the order reaches the specified destination.

Any additional charges for customs clearance must be borne by you. We have no control over these charges and cannot predict the same. We recommend contacting your local customs for more information before placing an order. If these charges are unpaid or you refuse to pay them, your order may be returned to us and we will be unable to refund shipping costs.

There may also be costs associated with the return to us, which will be deducted from any refund value. In certain situations, your order may be destroyed by customs if duties and taxes are not paid. In this instance, we cannot refund product or shipping costs.

Your order will be confirmed with an order number (Eg: #55555). We ship all orders within 24 hours of receiving them, and you should have received an email from us with your tracking information and estimated delivery date. Please check your spam folder for our email possibly redirected there.

No problem. We've got you covered. Reach out to us via email or contact the office contact number to place your order. Make sure to mention the required product and fill the right shipping details.

All orders once confirmed with an Order Number cannot be cancelled. However, you can modify the order for size or product provided the order is in the ‘Unfulfilled’ status. Once the order is ready for shipment, it cannot be modified. Contact info@zerotoone.store immediately with your order number and the changes (including delivery address changes) to be made and the team will happily assist you where possible.

We accept Card, AMEX, PayPal, UnionPay and AfterPay payments. Please note that we do not accept COD for online purchases.

In case you have faced this inconvenience, our team is genuinely apologetic. We strive to avoid these errors to the best possible. Kindly drop an email to info@zerotoone.store with the order number as well as pictures of proof on the defects. Once confirmed, our team will write back to you with a confirmation of further steps to return the product back to the warehouse. We will ship a fresh piece back to you in case of defects.

We have an Exchange Policy of 3 days from the date of receiving the product for online orders. To initiate an exchange, please write to info@zerotoone.store within 3 days of receiving the item.

Catering to the hygiene standards for our products; all the exchanges received will go through a quality check by our team and would be further approved/declined for exchange. We reserve the right to not accept an exchange/return if;

• The product(s) are returned after use
• The product(s) are damaged
• The product(s) do not have all the tags

After email approval, our customer support team will reach out to you within 24 hours and will inform you to ship your order back to our Fulfilment Centre.

The order has to be shipped by the customer with the tracking ID sent to us on the same email thread.

The order has to be shipped by the customer with the tracking ID sent to us on the same email thread where you have requested for an exchange/return.

Once we receive the returned item, an email confirmation is sent with the information to process the exchange within 7-10 business days.

Due to the exclusivity of our products and the limited quantities, we do not have a return policy. Hence, all orders are final and we do not provide any refunds.

For more info, please write to info@zerotoone.store and the team will be happy to assist you.

Our office is at 178 Pennant Street, North Parramatta, NSW 2007.

Feel free to get in touch via-

Email- info@zerotoone.store

Phone- +61 405518203

Instagram- DM on Insta - ZeroToOne.store